Comments on: Does your SharePoint alerts have the wrong time…?

By: Paul Liebrand

Paul Liebrand — Fri, 06 Nov 2009 11:35:06 +0000

Unfortunately WSS 3.0/SharePoint 2007 is plagued with timezone issues and it does not look any of them are going to be resolved anytime soon. I do not believe you are doing anything wrong. The only thing I can suggest you do is open a support ticket with Microsoft. the more people complain about this the more likely they would be to attempt to get it resolved.

By: Paul Liebrand

Paul Liebrand — Fri, 06 Nov 2009 05:35:06 +0000

By: dgood77

dgood77 — Thu, 05 Nov 2009 18:59:04 +0000

I am seeing something very similar. We use SP 2007 with Office 2007. We have an out-of-the-office workflow set up in SP where a request for vacation time generates an email for approval. Our office is in Houston, on CST. Any request, all day or partial day, generates an alert that reflects a time (Modified) that is 2 hours behind actual CST. (ie. a change made at 1PM shows up as "Modified" at 11am). This is what is seen on the alert email received in Outlook 2007.

Second, we recently tried merging calendars, where you take the calendar in SP, Connect to Outlook (from the SP calendar), then read the calendar in Outlook. This way we can take our OOTO calendar and superimpose it on our Outlook calendar to have an easy reference for who is not in the office that week. The problem cropping up is the partial day folks are showing up 2 hours off! An employee signs up for a doctors appt from 4pm to 6pm, and it shows up on the calender in outlook as being from 6pm to 8pm, yet it is correct in the SP calendar. The employee who submitted the request generated an alert in the process which kicked out an alert that showed the request was made 2 hours before the actual alert time.

I believe I am current on all product updates, yet this is not working correctly on my system with MOSS 2007 & Office 2007. Any suggestions?

By: bretrowlinson

bretrowlinson — Wed, 07 Oct 2009 05:13:27 +0000

This exact problem is happening for us with connecting sharepoint calendars to Outlook as well, but only with Outlook 2003. At my site, most users are using 2003, but a few are on 2007. On 2007, the all day events show correctly, but on 2003 they appear to spill over 2 days. If you open the item, it shows the time info as "From 12:00AM to 11:59PM (GMT) Casablanca, Monrovia, Reykjavik"

Hopefully this issue is resolved soon as we are in the middle or rolling this out company-wide, and this feature is going to be used quite often by our users.

Cheers!

By: Nick

Nick — Tue, 01 Sep 2009 17:13:59 +0000

This seems to correlate with installation of the August patches from Microsoft, Sunday.

By: Nick

Nick — Tue, 01 Sep 2009 16:49:41 +0000

In my case, I created a calendar and added Begin and End columns so as to filter by date, and to display dates formatted without time. The values for these are set =[Start Time] and =[End Time], resp. Originally, I was getting the 7 hour differential, then it self resolved. Now, months later, the differential is back; I have added +0.2917 to each to adjust. Now I see that nearly all all-day-events agree with the native reference time fields; but some remain 1 hour off. Events with explicit times are now off by 7. Seems like I should back out my adjustment and pray for another self-correction. ???

By: browlinson

browlinson — Thu, 18 Jun 2009 20:33:50 +0000

Ok,

Update: Just found another ‘incarnation’ of this problem. If a user copies and all day event from SharePoint into his calendar and then syncs his Windows Mobile 6.1 device to the calendar, it shows incorrect times as above. Odd thing is this doesn’t happen with WM 5.0.

I was ok with having the solution be ‘upgrade to Outlook 2007′, but this new problem isn’t really acceptable.

Is anyone else seeing this behaviour?

Cheers!

By: jriesen

jriesen — Tue, 26 May 2009 14:22:24 +0000

Thank you for the regioninfo utility. We were having a situation where just one subsite was off by 2 hours. You utility helped to point that out. After spending at least a day on this and researching blogs on the web, we finally discovered that the subsite with problem had the wrong time zone selected in its regional settings. I was totally unaware that each site has its own regional settings. Problem solved.

By: Peter

Peter — Wed, 06 May 2009 13:43:10 +0000

I think I am experiencing the same bug in a different way. I have a calendar that shows out of office days for telecommuting workers. I was trying to create a DataView to show who was telecommuting ‘today’. But it is off by one day for the Start Time.

To try to isolate the problem, I created a calculated date/time column that was simply =[Start Time]. If I view both columns in a standard view, the Start Time reads 5/08/2009 12:00 AM and the calculated field reads 05/07/2009 8:00 PM.

I have checked my regional settings and the time zone settings on the SharePoint server and both are set to Eastern Time.

If I change the regional settings at the site level to GMT-1 (Azores) they then match up perfectly at 12:00 am.

My suggestion to my boss was to transfer me to the Azores, but he isn’t going for it.

By: liebrand

liebrand — Tue, 14 Apr 2009 02:05:18 +0000

Adam,

Although that is a good KB article to have around — the problem we are specifically talking about is the “alerts” being generated by SharePoint and being delivered via email. The information within the email itself is off. This post does not refer to calendar items that are sync’d to Outlook calendars.

Thanks,

Paul Liebrand